Message from our Property Management Company - Optimum

To Our Valued Clients:

With the recommendations from the CDC regarding the Covid-19 coronavirus, we are limiting the exposure of person-to-person contact for the health and well-being of our clients and employees. Optimum is still operating during regular business hours, Monday through Friday, 8:00 a.m. -5:00 p.m.; however, we will not be conducting in person business.

If you are dropping off payments, please use the drop box on the wall to the right of the door and they will be processed accordingly. If you have any questions regarding your HOA bill, please contact the Billing Department at (714) 508-9070, option 1.

If you are picking up a gate remote, parking permit, pool key, etc., please contact the Maintenance Department at (714) 508-9070, option 3 and we will arrange for the item to be mailed to you.

For all other inquiries or questions, please contact our receptionist at (714) 508-9070, press 0.

For deliveries, please leave at the front door and if the delivery requires a signature, please knock.

To our Service Providers, if you have an appointment scheduled, please contact our receptionist at (714) 508-9070, press 0 and she will open the front doors for you. If you do not have an appointment, we appreciate your business and friendliness; however, at this time office visits are suspended.

Thank you for your understanding and support during this time.

OPTIMUM PROFESSIONAL PROPERTY MANAGEMENT, INC.

Alicia Stearns's Comments

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At 8:36am on May 21, 2020, Francisco T. Avalos said…

Pool Opening Status:  We just confirmed this morning with a representative from the Orange County Health Care Agency that as of now, homeowners associations are not to re-open their community pools at this time.  The representative further stated that community pools fall under the stage 3 guidelines, which she believes they are still weeks away from re-opening (but also mentioned that things are changing by the minute so we are free to contact them again to confirm).  

At 8:35am on May 21, 2020, Francisco T. Avalos said…

Hi Alicia, let me check with our property management company unless this issue has been resolved.

PARKING INFORMATION

All Cantada streets are considered fire access lanes. Unattended parking is forbidden at all times. Vehicles parked in violation are subject to towing, fines or other sanctions. At no time should a vehicle be parked behind a garage (even to wash the vehicle)

PARKING - If you need to safe-list a guest vehicle, please contact California Safety Agency at (866) 996-6990; they are available 24 hours a day, seven days a week.

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